Frequently asked questions

We are not trying to tell you anything new - we simply increase the efficiency, speed and accuracy of your existing information gathering process to reduce the paperwork and help you make better-informed decisions, faster. A range of reports are available at your fingertips to enable you to corroborate time sheets, assess routing effectiveness, prove your team visited a particular place (should you need to) and check on individual driving behaviour.

C-Track is a server-based solution which offers multi-user capability and easy-to-use yet powerful functionality – C-Track mapping for example zooms in not only to street level but to house number level. It’s a solution which allows you to set up a whole range of automatic alerting mechanisms so you don’t have to be glued to the screen all day – instead, C-Track will simply tell you when things are not going to plan so you can operate “management by exception”. C-Track is operating in fleets ranging in size from 2 vehicles to 20,000 vehicles, so the chances are it will work well for you, too.

C-Track is highly cost effective and competitively priced. Pricing will vary from one organisation to another depending on individual needs in terms of system configuration and numbers of users requiring access. However, it is generally true to say that a modest saving of 15mins of time per man per day, or a fuel reduction of a couple of litres per day will mean that the system begins to pay for itself from day one. A short meeting of about an hour is generally sufficient to enable us to give you a firm price quotation.

Yes. The system is configurable by you the user, so you can change the configuration settings in the base station software which the system then downloads “over the air” to the units onboard your vehicles. This allows you to adapt the system as your business needs change.

The C-track base station tracking, reporting and mapping software will be loaded onto your own PC which will need to operate Windows 98 and above. The system can also be networked for additional client PCs via LAN, WAN or dialup.

We usually fit the sealed hardware unit covertly behind the dashboard to avoid clutter and reduce the temptation to tamper, but it can be mounted anywhere as per the client’s requirement.

This depends on the specification of the system required, but in essence a standard “3 wire” installation (power, earth and ignition) typically takes around 90 minutes and can be done in any (ideally covered) location that is convenient for your drivers. We endeavour to prepare an installation schedule in a manner which causes minimum disruption to your business.

The C-track “black box” acts as a “mobile communications gateway” allowing you to add, for example, load sensors, panic buttons, temperature sensors, driver ID keys, door sensors and so on. The case for adding extra sensors and functionality is clearly different for every individual organisation and we always assist clients to carefully think the likely cost-benefit case before committing to such additional investment.

Ph: 1300 736 067 | Fax: +61 3 9945 2223 | 936a Glen Huntly Road, Caulfield South, Victoria 3162 | ABN: 37 099 311 618
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