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“We have implemented the vehicle and driver management strategy to support our objective to become the lowest cost postal operator delivering market leading quality of service.”

Mike Devanny, Head of Fleet and Maintenance Services, Royal Mail

Royal Mail has implemented a vehicle and driver management strategy to improve road safety, drive down fuel consumption and maximize fleet efficiency.

Vehicle tracking is an essential element of this strategy to better manage mobile resources and employees within the UK delivery network that encompasses 114,000 post boxes, 68 mail centres, 1,400 delivery offices and 12,000 Post Office branches.

C-Track is now fitted on 8,000 collections and delivery vehicles in the Royal Mail fleet and has realised benefits including improved route planning and analysis, enhanced driver performance and increased management control. Ctrack has contributed to the following results: a reduction in fuel consumption of more than 10 percenta three per cent increase in driver productivityimproved fleet efficiency

C-Track has enabled Royal Mail to monitor mobile assets to maximise vehicle and driver performance. The web-based, multi-user solution, suitable for up to 3,000 users, is deployed to staff responsible for managing the organisation’s collections and delivery operation across the UK.

Accurate real-time and historical data has enabled Royal Mail to make the most of its fleet by identifying areas of underperformance and maximising resource uptime. Better utilisation of mobile assets has resulted in increased driver productivity of 3 per cent and improved fleet efficiency resulting in significant cost and environmental benefits.

Fuel costs make up a significant proportion of overall fleet costs. Despite such a widely dispersed operation in both urban and rural areas, Royal Mail can use C-Track to ensure that vehicles are driven efficiently and use the most effective routes. Since the introduction of the driver and vehicle management strategy, fuel usage has dropped by more than 10 per cent, representing a saving of £4.4 million.

A driver risk assessment initiative has seen 27,000 drivers assessed and given individual risk ratings. Using the C-Track system, Royal Mail has accessed vital operational data to monitor the overall effectiveness of the programme and identify further areas of improvement. To date, accident rates have been reduced by 20 per cent and instances of speeding are down by more than 60 per cent. Meanwhile, harsh braking has been reduced by 70 per cent contributing to greater fleet efficiency.

Ph: 1300 736 067 | Fax: +61 3 9945 2223 | 936a Glen Huntly Road, Caulfield South, Victoria 3162 | ABN: 37 099 311 618
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