Frequently asked questions

A vehicle is 'polled' to find its exact 'real time' location. The fleet managers is able to click on a button on his computer screen, which sends a message to the specified vehicle, to which it responds by sending a data packet giving all the current information that is has being stored on the unit on the vehicle. The results are then displayed on the mapping and reporting software. When deployed using GPRS communications, C-track can be configured to update the base station at regular intervals for a fixed monthly communication cost. If the unit is configured to provide 5 minute 24x7 updating for example, the requirement to “poll” the vehicles in any case becomes largely unnecessary.

C-track allows you to “draw” areas on the base station mapping screen which are then loaded down “over the air” as location co-ordinates to the unit in the vehicle. The base station s/w can then be configured to alert on-screen or by mobile phone (and if required against a time and day-of-the-week schedule) when such areas are entered or exited by the relevant vehicles. C-track supports 3 different types of geo-fence – waypoints, no go areas and preferred working areas.

GPS - Global Positioning System - a space-based radio navigation system comprising a series of satellites orbiting the earth and associated ground infrastructure. The units in the vehicles continually communicate with the GPS system and by a process of triangulation are able to work out the location of the vehicle which is then displayed on the base station mapping screens, generally to with 5-10 metres accuracy.

GPRS - General Packet Radio Service. This is a high speed 'always on' data transfer link which is used to communicate captured vehicle location and status information from the vehicle back to the base station software. Because GPRS is charged out as a price per MB of data per month, GPRS can offer attractive cost savings to clients who have a requirement for higher frequencies of communications with their vehicles.

SMS - Short Message Service (a text message). The C-track can also communicate vehicle location and status information back to the base station via SMS. By the use of advanced encryption and compression techniques, the system allows users to specify up to 25 location/status events to be communicated back to the base station for the price of a single text message. C-track units can be configured to drop down into SMS mode when GPRS coverage is lost, resuming GPRS communication when coverage is resumed. SMS is also suitable for clients who require only a relatively low frequency of communication to and from the vehicle.

GSM - Global System for Mobile Communications. The current standard circuit-switched network used by mobile operators.

Ph: 1300 736 067 | Fax: +61 3 9945 2223 | 936a Glen Huntly Road, Caulfield South, Victoria 3162 | ABN: 37 099 311 618
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